How It Works

Renting outdoor gear with Kook is simple. Choose what you need, select your dates, and decide whether you want pickup or delivery in Dubai.

Plan your outdoor adventure with Kook

1. Plan Your Adventure

Planning an outdoor escape? Kook makes it easy to rent camping and outdoor gear in Dubai without the cost and storage of buying everything yourself.

Choose your Kook rental gear and rental dates

2. Choose Your Gear & Dates

Browse Kook's selection of tents, seating, cooking equipment, lighting, cooling gear, and other outdoor essentials.

There is no minimum number of rental items, and the minimum rental period is 24 hours. Select your gear, choose your rental start and end times, accept the Terms of Service, and complete your payment online.

A refundable rental deposit is required for every rental order. The amount is calculated based on your order value and shown at checkout.

Choose Kook delivery or pickup in Dubai

3. Choose Delivery or Pickup

Choose the option that works best for you. Rental delivery is available within Dubai, subject to availability, location, and the delivery options shown at checkout.

Prefer to collect your gear? Select pickup and visit our Dubai location during Kook's operating hours.

A valid photo ID, such as an Emirates ID or passport, may be required when collecting rental gear.

Set up your Kook camping gear

4. Set Up & Enjoy

Many of our rental products are designed to be practical, portable, and easy to set up.

If you would rather have some help, Kook's setup service is available for selected orders and locations. Choose setup at checkout when available or contact us on WhatsApp to check availability.

Clean and pack your Kook rental gear after use

5. Pack Up & Leave No Trace

At the end of your adventure, please return the gear reasonably clean, dry where possible, and packed as it was supplied.

We also encourage responsible outdoor use and following leave-no-trace principles so the places we enjoy stay clean and beautiful for everyone.

Return your Kook rental gear and receive your refundable deposit

6. Return Your Gear & Get Your Deposit Back

Return your rental gear by the scheduled end time. Once the gear has been returned, Kook will inspect and clear the rental order.

We aim to process eligible deposit refunds on the same day or the following day after the gear has been checked and cleared.

After Kook processes the refund, your bank or payment provider may take approximately 5–15 business days to reflect the amount in your account.

Need More Help?

For more information about rentals, deposits, cancellations, delivery, pickup, fees, and returns, visit our Frequently Asked Questions.